How to Negotiate a Discount After Discovering Small Cracks in Shower Glass Installed by Contractor

If you find that the shower glass installed by the contractor has small cracks, it's essential to address the issue promptly and professionally.


Begin by documenting the cracks with photographs and contacting the contractor to discuss the situation. Politely explain your concerns about the quality of the glass and express your desire for a resolution.


Propose negotiating a discount or reimbursement for the cost of repairing or replacing the defective glass.


Emphasize the importance of reaching a mutually satisfactory agreement to ensure customer satisfaction and uphold the contractor's reputation.

Maintaining open communication and seeking a fair compromise can help resolve the issue amicably.

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